Channels

Channels are the core piece through which messages are sent and received.

Channels, or communication channels, are the tunnel through which messages are sent and received. Each channel corresponds to a platform, e.g. WhatsApp, Facebook, Instagram, Telegram, E-Mail, SMS, or Google Business Messaging, and is always connected to one inbox.

Through the channels endpoint you can fetch all channels, or check information of a single channel. In order to create and connect new channels as well as move channels between inboxes, please go to
Settings > Inboxes > Channels in the webapp.

For feedback or questions please contact the product team via WhatsApp (+4915735995876) (🔗) or send an email to [email protected] (📧).